Customer Service

Customer Service

Ordering

SRI Sign Solution A/S sells only to customers with a valid VAT number.
To use the cart, just click the “Add to Cart” button next to the item you want to purchase. The item you selected will be displayed in the cart. To add another item, click “continue shopping”, browse to it and click “Add to Cart”. Both items will be displayed in the cart. Note: To change your order while shopping, just revise the quantity of the items in the cart, and click “Update Shopping Cart.”
Proceed to “Checkout” when done shopping. Fill out the appropriate fields and finalize your order. Your order will be sent securely to us. The final page you view will say “Thank You for Your Order” and provides you an order confirmation number. You will also receive E-Mail confirmation of the order.

Payment and Terms
All prices are excl. VAT, freight and mounting. At present we accept MasterCard, Maestro, Visa, Visa Electron, JCB and American Express. All data transmitted is encrypted so that no one can intercept it. The information you provide to SRI Sign Solution A/S will be kept strictly confidential and will not be made available to any person or company outside of SRI Sign Solution A/S for any reason. The credit card is not “charged” until the goods are sent from SRI Sign Solution A/S.
Freight and Delivery

Orders delivered outside of Denmark will be assessed delivery charges as flat rates. Simply enter your shipping address, and the freight rate for the chosen country will appear automatically.
It is important to control the goods right after receiving the parcel. Product(s) damaged or shorted in transit, require the customer to notify the transport company immediately (within 2 days).
If you decline to package because of damage during shipping, we ask you to contact us on sri@sri.dk or 0045 7515 9000

Refunds/Exchange

Standard Goods: Standard Goods may be returned or exchanged within 14 days of purchase with original receipt, in original packaging. If you would like to make a return or exchange – please fill out our return form > Return form.
Customized Goods: Custom items cannot be returned or exchanged unless damaged upon receipt.
Goods damaged or shorted in transit: Please read “Freight and Delivery” above.

Follow your order
You will receive a confirmation e-mail once your order is placed. Standard goods will be sent 2 – 6 days after ordering – unless otherwise noted. Customized orders may take up to 3 week longer to send out (if the time of delivery is prolonged, the estimated time of delivery appear in the product description).
See/change your account

By shopping in our store, you will get the opportunity to create a personal user account. This will also help you to track your orders, review your previous orders etc.
The information you provide to SRI Sign Solution A/S will be kept strictly confidential and will not be made available to any person or company outside of SRI Sign Solution A/S for any reason. We will only send you e-mails, if you sign up for our newsletter.

Please do not hesitate to contact us with any questions, you may have. Just send us an e-mail (sri@sri.dk) – or call the following telephone number: 0045 75159000.

SRI Sign Solution A/S reserves the right to change the pricing of any item, at any time, without prior notice. We do our best to ensure that the information on our website is accurate, thorough, and up-to-date. However, there may be instances of inaccurate or incomplete data, including availability and/or price. We make no warranty or guarantee that the information on our website is current, complete, or free from errors.

About SRI Sign Solution

SRI Sign Solution A/S makes a wide varity of produtcs at its factory in Esbjerg: Illuminated signs, front signs, pylons, truck signs and indoor signs. SRI also makes print in a wide array of sizes.

SRI products - made in Denmark

Address Information

SRI Sign Solution A/S – HQ

Brolæggervej 10
DK-6710 Esbjerg V

Phone: (+45) 7515 9000
E-mail: sri@srisignsolution.com

 

SRI Sign Solution A/S – Copenhagen

Bille Brahesvej 14
DK-1963 Frederiksberg C

Telefon: (+45) 7515 9000
E-mail: sri@srisignsolution.com

 

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